Call us on 01444 237 219

Technical Services

Whatever you need we can do IT

Support

With our team of highly experienced and qualified staff we can provide full helpdesk and onsite support services. We can provide varying levels from Ad Hoc to fully managed outsource contracts where every aspect of your IT is taken care of without you needing to worry about it.

We offer support to companies of all sizes from a home office to a multi-site global enterprise and take pride in providing a corporate level of support to any size of client.

We can be employed as an outsourced partner, taking care of everything for you, or we can complement an in house IT team.

Providing a flexible and friendly service is key and working to Service Level Agreements means that the response you need is assured.

Get in touch
Support
Consultancy

Consultancy

If you need some assistance with a project IT First can provide the consultancy you need.


There are several different reasons to call in an IT First consultant including access to more objective external advice and recommendations, access to our specialised expertise and temporary help during a one-time project.


It may be as simple as some general advice on the correct technology to support your business, or a simple server roll out, or as extensive as rolling out new systems and services worldwide.


Some larger consultancy examples can be found within our case study page, but rest assured however large or small your business is, IT First can provide professional and appropriate consultancy.

Get in touch

Upgrades and Installation

Stronger, faster and more secure - With the right upgrades, your business becomes increasingly productive, profitable and efficient. By developing a long-term plan and understanding your future goals, we can suggest upgrades to boost your business.

We advise on what to buy, from the right mix of software licensing to high-performance hardware. And we install and upgrade new equipment out of office hours, minimising the impact on your productivity. Affordable and honest purchasing - We’re not tied to any hardware manufacturers or suppliers, so we can offer you the best equipment and the best price.

 

Get in touch
Upgrades and Installation
Managed Services

Managed Services

For a fixed price we fully manage your IT Infrastructure, giving you peace of mind and no management overhead. We own the problem and its solution. Where we manage a component of your environment our approach is one of partnership with your staff, in-house IT department and board of directors.


Our experience across multiple businesses and industries enables us to bring best practice from elsewhere to keep your IT systems healthy. It’s not just about keeping your IT systems stable and available; we also work with you and your business to ensure that your IT strategy is aligned with the business plan.


Small and medium sized businesses choose IT outsourcing and entrust the management of most or all of their IT systems to us. For example BHAFC outsource the management of their entire IT environment to IT First.

Get in touch

IT Strategy

Have you got an IT Director? Would you like one? Smaller businesses cannot afford to employ a full time IT Director, but we can provide you with the knowledge and expertise of a highly skilled IT Professional to carry out this role for you, without the associated expense of hiring yourself. Working alongside the business owners or directors we can make sure the IT strategy is aligned with the business plan and will avoid any nasty surprises when it comes to the IT spend. In the changing climate of IT we can make sure that all of the up to date technology is assessed with your infrastructure in mind before being included in any future plans, allowing you to grow and develop your business with confidence.

Get in touch
IT Strategy
Managed Print Services

Managed Print Services

We can manage your document needs Print, Scan, Archive and Cloud.


Bring a comprehensive strategy to your business that combines top drawer hardware, cutting-edge software and dedicated, nationwide service and support. With a bespoke Managed Print Services Plan, you can rest assured that your print fleet will run at peak performance.


Automated toner monitoring means there is no need to worry about keeping an inventory of spares on the shelf.


Whether you want a laser printer, a multifunction printer, photocopier leasing or you're not sure, we can provide the right machine with the right financial package.

Get in touch